Privacy Policy

Koodam Spaces (“Koodam”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book coworking desks, reserve event spaces, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

Last Updated : 18 February 2026

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you make a booking or contact us, we may collect:

Full name
Email address
Phone number
Government-issued ID details (for verification, where required)
Billing details
Booking details (date, time, duration, event type)

B. Payment Information

Payments are processed through third-party payment gateways. We do not store your full card details. Payment processors may collect billing and transaction information directly.

C. Website Usage Data

We may automatically collect:

IP address
Browser type and device information
Pages visited
Date and time of access
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process coworking and event bookings
Verify identity for access and safety
Communicate booking confirmations and updates
Provide customer support
Improve our website and services
Ensure safety and prevent misuse
Comply with legal obligations

We do not sell your personal data.

3. Identity Verification & Safety

For safety and operational reasons, we may require basic ID verification before granting access to the space. This information is used strictly for:

Access control
Security
Compliance with lawful requests by authorities

CCTV monitoring is in operation within the premises for safety purposes. Footage is accessed only by authorised personnel and only when required.

4. Data Sharing

We may share your information only in the following circumstances:

With payment processors to complete transactions
With service providers assisting in website hosting or operations
If required by law, regulation, or lawful authority
To protect the safety, rights, or property of Koodam, its members, or the public

We do not share personal data for marketing by third parties.

5. Data Retention

We retain personal information only as long as necessary for:

Booking records
Legal compliance
Safety and operational purposes

When information is no longer required, it is securely deleted or anonymised.

6. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage. You may disable cookies through your browser settings, though this may affect website functionality.

7. Data Security

We implement reasonable administrative and technical measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

8. Your Rights

Subject to applicable law, you may:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal or operational retention requirements)
Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party platforms (such as payment gateways or event platforms). We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information

For any privacy-related questions or requests, please contact:

Koodam Spaces
Email: connect@kathakalikoodam.com
Phone: +91 95 00 54 52 54